faqs for The Cleaning Bee 3
WE CHOOSE GREEN
THE BEE - INTEGRITY,
HONESTY, HARD-WORK, COMMUNITY
WE CHOOSE GREEN
THE BEE - INTEGRITY,
HONESTY, HARD-WORK, COMMUNITY
What types
of products do you use?
We use only natural solutions that are friendly to the environment.
Many of the products we use are general household products
that have been around for generations. A few of our more commonly used
ingredients are: vinegar, baking soda, tea tree essential oil, water,
lemons, salt, jojoba oil, hydrogen peroxide, and lavender essential oil.
Does my
household or office need to supply anything?
We provide the environmentally friendly solutions, cloths, and
scrubbing devices. For sanitary reasons, we prefer our
customers to provide basic cleaning tools. These tools would
include a toilet brush, mop and bucket, broom and dustpan, step stool,
garbage bags and a good vacuum cleaner. Arrangements can be
made if you do not have some of these items on hand.
Do you
offer services outside of the Oshkosh city limits?
Sure. The Cleaning Bee 3 will provide cleaning services
outside
of
Oshkosh city limits, but there will be a surcharge. The
surcharge will be $0.51 per mile to and from the corner of Irving
Avenue and Hazel Street, Oshkosh,
WI 54901. Mapquest will be used to obtain mileage
to and from your home or business. There is also a two hour
minimum($120*) for work performed outside of Oshkosh city limits.
This is generally not a problem. We do ask for a phone call or e-mail providing at least a two day/48 hour notice for schedule changes or cancellations. Clients not providing two day/48 hour notice will be charged for a regular cleaning.
What if
there are pets in the household?
We prefer pets, particularly dogs, to be kenneled or placed in a room
we will not be cleaning for the time period we will be in your home or
office. Our use of a vacuum cleaner and other tasks can be stressful
for some
animals.
What
guarantees do you provide?
We guarantee satisfaction. If you are not fully satisfied,
contact The Cleaning Bee 3 immediately so we can remedy the situation.
We take pride in our work.
Will we
have the same cleaners each time?
The two cleaners will be the owners most of the time. We may
have a
trusted associate fill in when one of the owners is unable to work.
There will always be at least one owner at your home or
office while
cleaning is taking place.
How much do
you charge?
For most regular services (at least twice a month), we charge $30 an
hour per cleaner. We send
two cleaners and there is a one hour minimum charge.
Therefore, our minimum charge is $60. Please
call
920/573-6333 if you have questions.
What
services would cost more than $30 an hour?
The Cleaning Bee 3 does charge more than $30 an hour for certain types
of cleaning. First-time cleaning, one-time cleaning and monthly or less
regular cleaning will be charged at a rate of $30 an hour per cleaner,
meaning $60 an hour since two cleaners will be sent to each
gig.
Call (920) 573-6333 or e-mail
for
more information. There is a $99 charge for a Green
Irene Home
Makeover (External Link),
otherwise known as Green
Consulting.
Please contact us for pricing on a Green Office Makeover.
What forms
of payment do you accept?
Currently, we only accept checks. Payments should be
received on the date of cleaning. Different arrangements can
be made for businesses. Green Home and Office Makeovers must
be paid for on
the Green Irene website and should be paid by credit card.
Old Time Solutions for a New World